DOMESTIC (UNITED KINGDOM)
A 20% VAT applies to all domestic orders within the United Kingdom.
UNITED STATES
Since 29 August 2025 the duty-free threshold (‘de minimis’) of $800 USD has been removed and replaced by tariffs (duties) which must be paid to US Customs and Border Protection (CBP).
Royal Mail are now providing postal delivery duties paid (PDDP) services which meet the new requirements.
In order that we can continue to export goods to the United States 10% duties apply to all goods sent via Royal Mail with PDDP.
FRANCE
From March 1, 2026, a €2 EUR “Small Parcel Tax” (TPC) applies to all, non-EU, non-document shipments (including UK to France) values at €150 or less. This fee is charged per distinct HS6 code in a package, not per parcel.
If you were to order the APEK+ or SRK360 valued at £29.95 GBP, you would be eligible for our free tracked shipping via Royal Mail International Tracked & Signed, as your order is over £28.00 GBP.
To send your APEK+ or SRK360 we pay a Customs Fee of £8.80 GBP and a Handling Fee of £2.75 GBP in advance.
The Total Fees would be £11.55 GBP plus £12.30 GBP, the actual cost we pay to send your item via Royal Mail International Tracked & Signed.
The Total Cost cost to send your APEK+ or SRK360 would be £23.85 GBP and for any additionl item we would pay another $2 EUR.
In order that we can continue to export goods to France a 38.6% fee (shown as VAT) has been applied to all orders that will be sent to France from the United Kingdom. So if you were to order the APEK+ or SRK360 you will be charge £29.95 GBP and a fee of £11.56 GBP that we we will use to pay the cost of the “Small Parcel Tax”.
You should receive your order without delay as all the the customs and handling fees have been paid in advance.
Key Details on the French €2 Small Parcel Tax:
- Applicability: Applies to goods valued under €150 sent to mainland France, Monaco, and certain overseas departments.
- Cost Calculation: The tax is €2 per distinct tariff code (HS6) in a parcel. For example, a parcel with two different items triggers a €4 charge.
- Responsibility: The tax is paid by the entity responsible for import VAT (often the seller or courier) and is typically passed on to the buyer.
- Target: The regulation is aimed at curbing the influx of low-value, fast-fashion, and small tech items from non-EU countries.
- Duration: The tax is considered an interim measure effective until broader EU-wide reforms are implemented.
INTERNATIONAL (EU, EUROPEAN NON-EU, CANADA & REST OF WORLD)
A 0% VAT rate applies to all international orders placed on this website. Royal Mail will handle your package as ‘Delivered Duties Unpaid’ (DDU).
The recipient may be required to pay import VAT, customs duties if applicable, and a handling fee in the destination country. These charges vary depending on the country we are shipping to and the value of the physical goods..
TRACKED DELIVERY WORLDWIDE
Spend £28.00 GBP ($35 USD) or more and get free tracked delivery worldwide!
If the order value is less than £28.00 GBP you will be charged the flat rate fee (£9.95 GBP) for tracked delivery worldwide.
Orders are typically processed and shipped within 5 business days (Monday to Friday).
We aim to have all orders placed before 1300hrs GMT/BST on Thursday sent by Friday.
Please ensure your delivery address is accurate before placing an order.
We will only ship to the address provided by PayPal.
Please make sure your email address is accurate before submitting your order.
When your order is shipped, you will receive a notification and a tracking reference number via PayPal.
You will not receive any direct communication from us about your order unless there is an issue or delay.
We have the same access to the tracking information as you do, so please do not ask us to track your order on your behalf.
If we contact you regarding your order, we will include the transaction identification number in the subject line for verification.
Please allow 28 business days for delivery before contacting us.