DOMESTIC (UNITED KINGDOM)
A 20% VAT applies to all domestic orders within the United Kingdom.
A 0% VAT rate applies to all international orders placed on this website. Royal Mail will handle your package as ‘Delivered Duties Unpaid’ (DDU).
INTERNATIONAL (EUROPEAN NON-EU, USA, CANADA, MEXICO & REST OF WORLD)
The recipient may be required to pay import VAT, customs duties if applicable, and a handling fee in the destination country. These charges vary depending on the country we are shipping to and the value of the physical goods.
EUROPEAN UNION (EU)
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain & Sweden.
All physical goods sent to a customer in an EU country will likely incur import VAT charged by that country.
TRACKED DELIVERY WORLDWIDE
Spend £28.00 GBP ($35 USD) or more and get free tracked delivery worldwide!
If the order value is less than £28.00 GBP you will be charged the flat rate fee (£9.95 GBP) for tracked delivery worldwide.
Orders are typically processed and shipped within 5 business days (Monday to Friday).
Please ensure your delivery address is accurate before placing an order.
We will only ship to the address provided by PayPal.
Please make sure your email address is accurate before submitting your order.
When your order is shipped, you will receive a notification and a tracking reference number via PayPal.
You will not receive any direct communication from us about your order unless there is an issue or delay.
We have the same access to the tracking information as you do, so please do not ask us to track your order on your behalf.
If we contact you regarding your order, we will include the transaction identification number in the subject line for verification.
Please allow 28 business days for delivery before contacting us.